Are you seeking information about canceling subscriptions and requesting refunds for purchases made on the Oolfa app? If so, This article explains the process for requesting payment refunds, and who is eligible for a refund.

Subscription Cancellation and Payment Refunds

Canceling your Oolfa subscription will prevent the service from automatically renewing at the end of the current subscription period. However, it’s important to note that any payments already made for this period are non-refundable. Consequently, you will continue to have access to all Oolfa features until your current subscription period expires.

Am I Eligible for a Refund?

While the Terms of Use policy on the Oolfa app states that Oolfa does not issue refunds after purchase, there may be exceptions in some legal cases. If you believe you are eligible for a refund, please follow the guidelines below based on the store through which you made the payment.

Steps to Requesting Refund

Refund requests depend on the store through which you madethe payment.

Apple App Store

Since Apple manages all in-app purchases made through the App Store, Oolfa cannot issue a direct refund. To request a refund, you will need to submit refund request directly to Apple.

Google Play Store:

If you paid through the Google Play Store and you require a refund, please contact Oolfa’s support team by emailing info@oolfa.com. Here’s what your email should include:

  • Subject: Clearly state your request with Request refund in the subject.
  • Purchase Information: Include your purchase ID. You can usually find this information on your Google Play Store purchase history.
  • Account Details: Provide the email address associated with your Oolfa account.
  • Reason for Requesting Refund: Explain why you’re requesting refund. Briefly stating your reasons helps Oolfa understand your concerns and improve the service in the future.

Understanding Oolfa’s Commitment

At Oolfa, we strive to ensure customer satisfaction and are continuously working to improve our service. Moreover, we value your feedback, as it helps us enhance our app and provide a better user experience. Whether you are seeking a refund or have suggestions for improvements, your input is important to us. You can always reach us at info@oolfa.com.